Is a credit note different to a credit memo?

I have provided a client with a 'credit memo' showing that an invoice has been canceled and the balance due is Zero.


They are requesting a 'credit note' showing the balance due is a negative amount.


For example.


1. Invoice the client 拢10,000 in error


2. Client does not settle this invoice but requires a credit note showing -拢10,000 as the balance due.


Its my understanding that this will look like they are owed 拢10,000?!?!


Can someone explain what is acceptable?|||In my experience, the correct term is "credit memo". What you already sent them should be sufficient.